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Payments and invoices

Trial, payment method, currency and invoices.

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Trial

New accounts can try moodcase for 7 days without a credit card. If you subscribe during the trial, the first payment is charged only after the trial ends.


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Payment method

You pay by credit card. Add your card in the settings under Plan & Billing, section Payment details: enter the Card Holder Name and Card and click Update Payment Method.

While a subscription is active, you can change the payment method but not remove it.


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Currency, billing and promo code

Under Plan you choose the currency (USD, EUR, GBP or CHF) and, with Annual Billing, whether you pay yearly or monthly. To redeem a voucher, use Add Promo Code.


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Invoices

Your invoices are under Plan & Billing in the Billing history.

moodcase is not registered for VAT. If your VAT number should appear on your invoices, send it to us via the in-app support chat or by email at support@moodcase.io. We add it for you.


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Questions about a charge

Contact us via the in-app support chat or by email at support@moodcase.io. What applies to cancellation and refunds is described in Change or cancel your plan.

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