Trial
New accounts can try moodcase for 7 days without a credit card. If you subscribe during the trial, the first payment is charged only after the trial ends.
Payment method
You pay by credit card. Add your card in the settings under Plan & Billing, section Payment details: enter the Card Holder Name and Card and click Update Payment Method.
While a subscription is active, you can change the payment method but not remove it.
Currency, billing and promo code
Under Plan you choose the currency (USD, EUR, GBP or CHF) and, with Annual Billing, whether you pay yearly or monthly. To redeem a voucher, use Add Promo Code.
Invoices
Your invoices are under Plan & Billing in the Billing history.
moodcase is not registered for VAT. If your VAT number should appear on your invoices, send it to us via the in-app support chat or by email at support@moodcase.io. We add it for you.
Questions about a charge
Contact us via the in-app support chat or by email at support@moodcase.io. What applies to cancellation and refunds is described in Change or cancel your plan.
