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How do I delete my account?

Information on permanently deleting your moodcase account and available options.

Updated today

A moodcase account can be deleted at any time.

Procedure

  • Navigate in the app to Settings > Account and select Delete account.

  • If you have questions, you can use the support chat in the app or contact support@moodcase.io.

Alternatives

  • You can downgrade your subscription to the free plan. Data and settings are retained without recurring costs.

Notes

  • Inactive accounts on the free plan are automatically deleted after 6 months.

  • With manual deletion, the account and all data are permanently removed.

  • Back up your content before deletion and cancel active subscriptions under Billing & Subscription.

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