A share link contains an authentication token that enables access to shared content. When the link is clicked, a session starts and the user is logged in as a guest. This token is mandatory to display the content.

When a share link is opened in a browser, the URL in the address bar changes. This session URL no longer contains the authentication token. If you or your clients copy and share the URL directly from the address bar, the authentication is missing. Access to the content is not possible with this copied URL.

A session is valid for 48 hours after the initial access. After this time, access via the session URL ends and an error message is displayed. To renew access, the original share link must be clicked again. This starts a new session valid for another 48 hours.

Only use the original share link to share content or to access it on other devices. This is the only way to maintain authentication and ensure access for authorized persons. Avoid copying links directly from the browser's address bar.