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Deleting the MoodCaseAPI.log file

Instructions for deleting and sending the log file for error analysis on macOS.

Updated over 3 weeks ago

The MoodCaseAPI.log file is used by support for error analysis. Follow these steps:

Step 1: Delete the file

1. Open Finder: Click the Finder icon in the Dock.

2. Go to folder: Press Cmd + Shift + G and enter the following path:

~/Documents/LrClassicLogs/

3. Delete file: Delete the file MoodCaseAPI.log.

Step 2: Reproduce the error

  • Open the dialog in moodcase again.

  • Repeat the action that caused the error.

Step 3: Send the file

Send the newly created file via email to support@moodcase.io.

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